Tony Hsieh
CEO, Zappos
Call 424.288.2898

Biography Print Bio

In 1999, at the age of 24, Tony Hsieh (pronounced Shay) sold LinkExchange, the company he co-founded, to Microsoft for $265 million. He then joined Zappos as an advisor and investor, and eventually became CEO, where he helped Zappos grow from almost no sales in 1999 to the multi-billion dollar company it is today. Back in 2009, the company was acquired by Amazon in 2009 in a deal valued at $1.2 billion on the day of closing. Tony has remained as CEO of Zappos, which operates independently of Amazon, and continues to help build Zappos as a company dedicated to customer service, company culture, and community.

Tony’s book, Delivering Happiness, was published in 2010, and outlines his path from starting a worm farm to life at Zappos. Tony shows how a very different kind of corporate culture is a powerful model for achieving success and happiness. Delivering Happiness, debuted at #1 on the New York Times bestseller list.

In addition to his responsibilities as CEO of Zappos.com, Tony helped start Downtown Project, a group committed to helping transform downtown Las Vegas into the most community-focused large city in the world. This transformation includes the relocation of the Zappos offices from Henderson, Nevada to what was the old City Hall in downtown Las Vegas.

Tony currently lives in an Airstream on half a city block right in the middle of downtown Vegas, with his dog Blizzy and two pet alpacas who enjoy hanging out by the campfires every night.

Speech Topics

  • Zappos / Delivering Happiness / Downtown Las Vegas
    Culture is to a company as community is to a city: it's about values, innovation, serendipity, participation, upward mobility, and attraction of smart startups and the creative class. Tony is applying his very successful Zappos corporate culture model (recognized multiple times by FORTUNE as one of the top 100 best places to work) to help build the most community-focused large city in the world in the place you would least expect it: Downtown Las Vegas. Research has shown that every time the size of a city doubles, productivity and innovation per resident increases by 15%, but when companies get bigger, productivity per employee generally goes down. With his new $350 million Downtown Project, Tony is creating a unique hybrid of corporation, community, and city to drive productivity and innovation both for Zappos as well as the city itself.
VIDEO
MEDIA GALLERY
Official Site: Zappos
Official Site: Downtown Project
Delivering Happiness
Video: Zappos is a Weird Company — and It’s Happy That Way
Article: Las Vegas Startup Paradise
Article: How Zappos Runs Without Bosses
Video: Zappos CEO's Wild, Wonderful Life
Video: Zappos CEO Gives Advice for Work Culture
REVIEWS
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