Chip Conley
Strategic Advisor for Hospitality and Leadership, Airbnb
Call 424.288.2898

Biography Print Bio

New York Times bestselling author and hospitality entrepreneur, Chip Conley is a leader at the forefront of the sharing economy. At age 26, the founder of Joie de Vivre Hospitality took an inner city motel and turned it into the 2nd largest boutique hotel brand in the world. After being CEO of his innovative company for 24 years, Chip accepted an invitation from the founders of Airbnb to help transform their promising home sharing start-up into the world’s largest hospitality brand. In four years as Head of Global Hospitality & Strategy, he taught his award-winning methods to hundreds of thousands of Airbnb hosts and created the world-renowned Airbnb Open. Chip’s books share his theories on transformation and meaning in business and life. PEAK: How Great Companies Get Their Mojo from Maslow (10th anniversary Revised and Updated October 2017) features new content including Eight PEAK Leadership Practices. And his next book, WISDOM@WORK: The Making of a Modern Elder, comes out in September 2018 and shares experiences from his tenure at Airbnb. Chip is also the founder of Fest300 (part of Everfest), San Francisco’s annual “Celebrity Pool Toss” that has raised millions for children and families, and the Hotel Hero Awards that shine a light on outstanding hospitality employees. He is the recipient of hospitality’s highest honor, the Pioneer Award, joining industry icons Marriott, Kimpton and Wynn. Chip holds a BA and MBA from Stanford University, and an honorary doctorate in psychology from Saybrook University. He serves on the boards of the Burning Man Project and the Esalen Institute.

Speech Topics

  • PEAK: How Great Companies Get Their Mojo From Maslow
    Part memoir, part theory, and part application, Chip shares Joie de Vivre's remarkable transformation while providing real world examples from other companies and showing how attendees can bring about similar changes in their work and personal lives. He explains how to understand the motivations of employees, customers, bosses, and investors, and use that understanding to foster better relationships and build an enduring and profitable corporate culture.
  • Toward a Psychology of Business: Simple Truths for Creating a Culture of Happiness and Success
    Chip believes the most neglected fact in business is that we're all human and that business schools don't do enough to help us understand that creating peak experiences for stakeholders can create peak performance for a company. The PEAK model can be used to understand how a company can relate to relationships beyond those with employees and customers: investors, vendors, the community, and, even with yourself. As a practitioner who has used his own company (with over 3,000 employees) as a laboratory for understanding the human condition, Chip's philosophical but prescriptive approach to leadership will be very illuminating.
  • DISRUPTIVE INNOVATION: Learning How to See and Surf a Disruption
    Chip Conley has disrupted the hospitality industry twice, once as the founder and long-time CEO of Joie de Vivre Hotels (America's second largest boutique hotel company) and more recently in 2013 when he joined the three founders of Airbnb to help grow and lead the company to become the most valuable hospitality company in the world. Chip has identified his three rules of disruptive innovation in any industry and how start-ups as well as established companies can see the foreshadowing of a new wave on the horizon and surf that wave to competitive advantage.
Official Website
Emotional Equations
Blog: Fest 300
Article: Chip Conley on Innovation
Article: Airbnb's Hospitality Guru
Article: Bringing a Crowd-Sourced Component to Fest 300
Article: Inside Airbnb's Grand Hotel Plans
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