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Tony Hsieh
Tony Hsieh
Tony Hsieh
Tony Hsieh
In 1999, at the age of 24, Tony Hsieh (pronounced Shay) sold LinkExchange, the company he co-founded, to Microsoft for $265 million. He then joined Zappos as an adviser and investor, and eventually became CEO, where he helped Zappos grow from almost no sales to over $1 billion in gross merchandise sales annually, while simultaneously making Fortune magazine's annual "Best Companies to Work For" list. Zappos was acquired by Amazon in November 2009 in a deal valued at $1.2 billion on the day of closing.
Tony's first book, "Delivering Happiness", debuted at #1
on the New York Times Bestseller list and has remained on the list
every week since June 2010. He currently lives in Las Vegas and
sort of has a cat.
Delivering Happiness Synopsis:
Tony Hsieh will discuss the different ingredients used by Zappos.com to build a long-lasting enduring brand, including the importance of customer service and company culture. Tony will talk about how focusing on delivering happiness to customers and employees has enabled the company to expand beyond selling shoes to clothing, bags, and other product categories.
deliveringhappiness.co
Official WebsiteDelivering Happiness
Book CoverHsieh on Empowerment
Article: Entrepreneur
“Tony was an EXCELLENT SPEAKER! His presentation was inspiring! He was funny, engaging, interesting, and I felt like truly spoke from the heart! It is proof that having the right intentions and doing everything for the right reasons, can get you ahead! Such a nice change of pace to see in business today! I think he was AMAZING, and I am really glad that SHRM had him as a speaker!”
“It was amazing to hear him talk about his non-traditional ways of running a business to this (typically) very traditional HR group! The message of creativity in the workplace was received loud and clear!”
- Delivering Happiness: A Path to Profits, Passion and Purpose